MSB Technology Center

MSB-HELP@msb.edu
(202) 687-4721
(202) 687-7022 (Fax)

MSB Computer Requirements

The nuts and bolts of computer configurations is a fearsome area where one hesitates to tread because there are so many options and multiple good answers to any one problem. This document will detail some of the hardware decisions you must make when purchasing a computer

The quick and dirty on all this is MSB has an agreement with Computerware of Vienna Virginia to provide laptops to students.  We have worked hard on this "Standard Computer"...go buy one.

If you want to talk to me regarding any of these suggestions, or anything about computing at MSB, my phone number is 202-687-4721, or you can e-mail me at john.carpenter@msb.edu.

Must you have a computer?

MBA students are required to have a personal portable laptop computer that runs Windows XP or Vista. MSB does not have a formal undergraduate computer hardware requirement. However, for practical purposes it is highly recommended that you bring a new technology laptop that runs Windows XP or Vista.

What Operating System do you need?

At MSB we support machines running the English version of Windows (XP or Vista) exclusively.

Windows XP will still be supported but MSBTC recommends all new student computer purchases run Windows Vista.  We do not support Apple computers running the Apple OS.

As of June 2007 some vendors have yet to update their programs for Vista.  MSB will support Windows Vista to the extent that programs will run on it.  We expect all critical systems to run on Vista but in some cases users may have to wait until vendors update their programs.

The MSB Technology Center will support the following editions of Microsoft Vista:

  • Vista Business
  • Vista Ultimate
  • Vista Enterprise

The MSB Technology Center will not be able to fully support the following editions of Microsoft Vista:

  • Vista Home
  • Vista Home Premium

"Home" versions of Vista are the versions that most computer makers use to define whether a computer is "Windows Vista Ready".  By design, Vista Home and Home Premium, have limited networking functionality. This limited functionality may prevent full connectivity to the MSB Network and access to certain applications.

Manufacturers are going to be dumping equipment that will not run the Premium Editions of Vista and they are not going to tell you about it.  Purchasing a "Vista Ready" computer does not necessarily mean you are getting what you need

Recommended Computer

MSB has developed a series of  Lenovo computers which can be purchased from a local vendor.  The "Standard Computer" can be found here.  It has a few extra features beyond the minimum and will cost a bit more.  MSBTC views these additional features as worthwhile.

The R Series computers are good laptops but they make few provisions to limit size and weight. The fact that they do not have to manage issues around miniaturization make them easier to engineer and build and are hence less expensive. They are portable, but are the heaviest of the three series. There is no performance penalty, just size and weight.

The T Series computers do make an attempt to reduce size and weight. They are quite a bit smaller than the R, but still have the 15 inch and 14.1 inch screen options. These are the computers that most corporations purchase, including MSB for faculty and staff. Once again, there are no significant performance tradeoffs between the R and T. The T is just more compact.

The X Series have made a concerted effort to enhance portability. Principle impacts are performance and screen size.  X Series computers are still adequate for any standard MSB or business application, like anything using MS Office, but they are not good for large scale database functions, movies, or sophisticated computer games.  There are slower then comparably priced T series laptops.  The screen is only 12.1 inches in the X. In my view this is too small for long term use (like typing a paper) and X Series owners should augment their system with an external monitor (which will plug right in). Also, the internal CD ROM has been eliminated in the X to save weight. An external CD ROM must be purchased separately.

Macs and Non-Standard Laptops.

MSBTC cannot provide hardware and software support for Apple, Dell,or any computer other than the recommended Lenovo laptops.

MSB concentrates on full service for laptops operating Windows.  We have a recommended laptop computer, a Lenovo, that is fully supported from a hardware perspective as well.  While there are some issues with this we have found setting a single standard a requirement in providing comprehensive support to students.  The standards we have selected represent what we believe the vast majority of students will encounter in the business world. 

MSBTC support for everything other than the standard is provided as a "best effort".  The further we get from the standard, the less 'best effort" represents.

For our Mac users that means MSBTC can provide limited support for those Macs running Windows natively and very little support for Apple equipment running Apple OS.  As our support options are a function of manpower we don't expect the situation to change.  And because we cannot provide full support, MSBTC does not recommend student bring anything other than the standard computer to MSB.

Recommended Vendor

The vendor providing sales and service is Computerware of Vienna, Virginia.  We believe Computerware will give you an excellent value.There are significant advantages to purchasing the MSB Standard Computer Configuration.  For the most part, these advantages involve support after the sale.  Briefly, these advantages are:

It is ready to go.  To the extent possible we have pre-loaded the standard computer with MSBTC software and configured to attach to the MSB Network.

MSBTC will be able to assist in troubleshooting problems. MSBTC has a lot of experience helping fix problems with the Standard Computer.

Vendor assistance is easy to get.  Computerware will have representatives in the MSB Tech Center several times over the week to talk directly to individuals having problems with a Standard Computer.  No appointment required.

You will not be out of a computer if yours breaks.  Computerware will loan a replacement computer to an individual who has purchased the Standard Computer and is experiencing problems that require the computer to go back to Computerware for repair.

If you decide to check out  Computerware's web site, remember this:

- There are just a few computers on the web site. That does not mean these are the only possibilities. Many things can be customized and still retain all your support options.

- If you do not see what your want CALL COMPUTERWARE. 703-821-8200

- Don't like the price?? CALL COMPUTERWARE 703-821-8200. The price may have changed. Also, Lenovo has said that they will meet or beat any Dell price for identical equipment. Most other brands will be a little cheaper. There is a reason for that.

- Don't want a Lenovo?  Computerware can sell you just about any brand other than Dell.  If you do not buy the Lenovo some support will go away.

Computerware is a good outfit, but the purchase arrangements do not involve MSB. The MSB Tech Center has no role in the business arrangement between Computerware and individuals purchasing computers from Computerware. We don't get any sort of a kickback for a computer you might purchase from them, so, we do not get involved in arbitrating disputes. If you have a problem, let us know and we will help you communicate it to Computerware. That is about all we can do, however.

Minimum Specs

Here are the minimum laptop specs.  We provide them to you so you may set a lower technology limit on your laptop purchase.  The MSB recommended computer is all this and more.  The recommended Lenovo laptops are are significantly faster than these minimum specs.  In reality, most new laptop computers these days are faster and better equipped than our minimum. 

Windows Vista Premium Ready PC includes at least:

  • 1 GHz 32-bit (x86) or 64-bit (x64) processor (Most PC's will have a processor at least this fast)
  • 1 GB of system memory (Be ready to get more)
  • Support for DirectX 9 graphics with a WDDM driver, 128 MB of graphics memory (We recommend 256 MB), Pixel Shader 2.0 and 32 bits per pixel
  • 60 GB of hard drive, 5600 RPM. (We recommend 100 GB or more at 7200 RPM)
  • DVD-ROM / CD Read-Write Drive (Note...DVD...not just CD-ROM)
  • Audio output capability (Pretty standard)
  • Internet access capability (Also, pretty standard)

Minimum Specs include at least:

  • Pentium 4 2.0 GHz
  • Windows XP or Vista Business
  • 1 GB RAM
  • PCI Video with 128 MB RAM
  • 60 Gig Hard Drive @ 5600 RPM
  • Color Display (14.1" or better)
  • 128 MB of video RAM
  • Built in Ethernet and wireless
  • Built in modem and fax
  • Documentation
  • 1 Year parts and labor
  • Est cost, $1200 to $1800

Detailed Specifications Discussion

This is a discussion of the configurations by device.  It tells you more about the specs and why we recommend what we do.

Processor:
Minimum of a 2.0 GHz "Pentium 4" or 1.6 GHz "Centrino".  New processors are much faster than this.  They will be the Intel Core Duo T Series or equivelient.
Operating System:
Windows Vista Business  See the Windows Vista discussion.
Hard Drive:
Not less than 60 Gig at 5600 RPM. Less expensive HDDs operate at 5600 RPM or even 4800 RPM.  MSBTC recommends a 100 GB HDD operating at 7200 RPM.
Floppy Drive
A 3.5" 1.44 MB floppy drive is optional. The 3.5" floppy is not quite outdated yet but it will be soon.  Do not even consider ZIP drives or LS 120s.  The new standard for portable storage is the Flash Drive.
DVD/CD ROM:
We now recommend you get a drive that can both read DVDs and read and write CD ROMs  (DVD Read Only / CD ROM Read/Write) . DVD is required for Windows Vista Premium.  DVD has replaced the standard CD ROM.  Don't confuse DVD Read/Write drives with CD ROM Read/Write drives.  DVD read and write capabilities are the future.
Memory:
At least 1 GB of RAM. One memory slot in your computer should be open to allow you to easily add RAM in the future.
Ports:
Make sure there are ports on the computer for the monitor, keyboard/mouse, printer, and at least two USB version 2.0 ports. If these ports are not already there, something is wrong.
Screen:
If you plan to look at your screen for more than an hour or so at a time, get a 14.1" screen or more. Remember, the screen on your laptop will have some special considerations:

  • They cannot be upgraded
  • They are not normally included on the manufacturer's warranty.
  • Make sure there is a monitor port (also called a VGA Port) on the back of the laptop. You can plug in a real monitor when you get home and use that instead of the laptop screen.
Video:
The video card inside your computer is what runs the monitor. Minimum 128 MB RAM.  Windows VISTA REQUIRES 128 MB RAM but if you want to run the advanced functions of Windows Vista, get 256 MB of video RAM
External Monitor: (Not Required)
External flat panel monitor.  A external flat panel 17" monitor will help make the long hours editing a paper go smoother.  Personally, I cannot live without a 19" flat panel, but we have 17" in the Labs and they are OK.
Fax Modem:
You still need a 56K modem built into your laptop.  It should also have FAX functionality.
Ethernet (LAN) adaptor Wired and Wireless:
You will need Ethernet 10baseT or 100baseT wired LAN adaptor.  Normally this is referred to as a 10/100 MB Ethernet or network card. Most laptops now have built-in 10/100 Ethernet.

Wireless is built into almost all new laptop computers. Any wireless should be 802.11B compatible.  Most will also be compatible with the newer "G" and "N" standards.
Power supply:
You may go overseas. Make sure your power supply will accept 120 to 240 volts and 50 - 60 Hz. Almost all do. If you have a docking station you may want an extra.
Warranty:
Minimum at least one-year parts and labor. It is a pretty good idea to upgrade to 2-3 years if you can.  If something is going to break on a computer, it usually does so in the first three months. However, if you do not know a lot about fixing computers, or if you just don't have the time, 2-3 year warranties are a good deal.

IMPORTANT.  Most warranties do not cover the screen.
Documentation and Support:
The second "Most Overlooked item". Many companies cut corners here. I am willing to spend the extra $50 to $100 to get a machine with complete, well written documentation and product support. There is nothing quite as frustrating as trying to troubleshoot a problem or get hold of phone support when the manual is 10 pages thick and there is no 1-800 support number. 

Many times documentation is on the computer C: Drive.  This is OK, but if you cannot start your computer, you cannot see the instructions.

You need documentation of all major systems we have discussed above.
Vendors:
The MSB standard laptop computer is an Lenovo. There is a reason for this. Lenovo makes the best laptops. No question that they are the technology leaders. Computerware offers a deal on the normally more expensive Lenovo computers, both desktop and laptop. Dell laptops are also good and durable. Hewlett Packard (HP), Toshiba and a lot of others share the next position. These computers are also good laptops. They offer high "knob-to-dollar ratio". We have seen them all however and our recommendation is go with the MSB standard Lenovo.

Applications Software

MSB uses MS Office 2003 and 2007. We recommend you purchase the MS Office 2007 Professional version. MS Office Professional includes Excel, Word, Power Point, Access, and Outlook Mail.  MSB uses all the MS Office programs except Outlook.

The right place for them to purchase it is here: http://elms20.e-academy.com/georgetown/ for $95 or so plus shipping & handling.

Students can also find purchases for Microsoft Office through the following vendors:

Computerware --$179
Main Campus through UIS Software Database (CDW-G) - $372.06
Bookstore -- $200

Extra Equipment

Flash Drive

Also called a memory stick, memory key...  This is a USB memory device that connects directly to your computer.  It has replaced portable storage devices like floppy drives.  MSBTC recommends each student have at least one with at least 256 MB capacity.

External Hard Drive

An external USB hard drive of 300 GB or more will allow you to regularly back up your computer.  If you get no other extra equipment this is what you should consider this.

Printer

If you get a printer get a cheap one, with color.  A good HP inkjet should only cost about $150.  Because students can do high resolution color and black and white laser printing in the MSB Labs many personal printers in dorm rooms are left unused.

Docking Station

It is just an ease-of-use item and should be dropped quickly if you are saving money.  All laptop computers manufactured in the last few years already have easy-to-use connections for monitors, keyboards, mice and all sorts of USB peripherals. The USB port on your laptop computer can accommodate a multi-port repeater that you can use to connect 5-10 devices, more than enough.  But, connecting all these external items each time you get home is more difficult than just dropping your laptop into a docking station.

Scanner

An inexpensive scanner will prove useful on occasion.  We have them in the lab but it is nice to have your own.

Laptop Insurance and Security Equipment

A security lock is cheap insurance and will deter 99% of possible thefts, particularly in the student dorms...if it is used. For replacement insurance check with your home insurance agent.  Most laptops are already covered in homeowners insurance as far as replacement.  It will be far cheaper to get the laptop insurance from your home insurance company as a rider.  Laptops "disappear" occasionally around here, but it is much more common to have them misplaced or forgotten, or put out of commission by damage that is not covered in the warranty.  Prior to getting insurance, I would extend the warranty.  It is probably a better use of the same dollars.  Then get a lock-down cable and be careful where you leave your laptop.

Miscellaneous Info

Disclaimer

There is a disclaimer that goes along with this computer advice. The author is me, John Carpenter, Chief Technology Officer at the McDonough School of Business. There are probably a few of my personal prejudices built into this advice. After all, the "P" in "PC" stands for "Personal".

Personal Preferences

Your computer is designed to cater to desires which differ from one person to the next. It is likely that some of your preferences are different from mine. Because of that, remember the golden rule of purchasing a computer...GET SOMETHING YOU LIKE!!!. Don't let the tech specs get control of you. A large part of computer purchasing should be based on hormones.  If you get an "IBM compatible" computer, the differences between brands are pretty minimal. It is a tragedy to spend $$$ on a computer because you think from a logical point of view that it "is what you should buy", when what you really wanted to do was get the "cute" laptop or the desktop machine that is really good at computer games. My advice is to make sure in the end that you feel good about the decision. Also, after you have purchased a computer, don't spend time second guessing yourself or doing additional price searches. The price you paid for your recent purchase WILL go down. That does not mean you got a bad deal or that you got taken. It is just the way things are. Buy your computer and enjoy it. Don't beat yourself up about the deal.

Desktop Computers

Whether you purchase a laptop or a desktop computer is dependent on your personal requirements. There are no real processing penalties (other than games), just price. You will pay more for a laptop with the same power.  Desktop computers are generally more powerful for the dollar, and they generally have better video displays.  However, laptops have the huge advantage of being portable.  We at MSB are going through a big change that is going to eventually make laptop computers a requirement. MSB is moving to a more computer-oriented classroom environment. This means lots of things but the bottom line is that all students will need a laptop. The undergraduate laptop "requirement" will not be official for a couple of years. If you want a desktop unit, go for it, but you may need a laptop by January 2009 if you are still here.

Last Advice: If you get a deal, bring it in to the MSB Tech Center, we will let you know what we think about it.

Good Luck.

Carp