MSB Technology Center

MSB-HELP@msb.edu
(202) 687-4721
(202) 687-7022 (Fax)

Software Support

At MSBTC, we exclusively support Windows XP and Windows Vista operating systems and the software we provide for it. While we may provide software support for Macs in certain cases, our expertise when troubleshooting is much more extensive for Windows-based systems.

Troubleshooting

Our tech team services a variety of software related problems. While we are not able to assist with all software, you are more than welcome to ask us about any problems you may have with software we provide. If you are experiencing problems with your operating system or other types of software, please contact us and we can inform you if and how we are able to assist.

Configuring Your Computer

The MSBTC offers a variety of suggested software to help you use and protect your computer on our network:

  • Groupwise Email Client - Groupwise is a corporate email client that only the business school uses for electronic communication. While not required, we reccomend this software for your computer for your convenience. If you prefer not to have the client, you can view your email through WebAccess, a web-based Groupwise client, or setup other clients (Gmail, Thunderbird, Outlook, etc.) to work with our system. Please see our Email section for further information.
  • Symantec Anti-Virus - Please follow this link to our Security section for more information regarding anti-virus software.
  • Spy-Bot or SpyBlaster - These tools are useful for blocking malicious spyware that may attack your computer as you browse the internet. Click on the link to navigate to the download. You will only need only one of the two pieces of software; the choice is yours as they are quite similar.
  • Novell Client (XP Only) - This client enables you to connect to your network drives directly from your computer from any remote location. While you can use NetStorage to access your network folders using a web browser, logging into the Novell Client maps the folders directly to your directory so you can access and manipulate files more quickly and with added convenience.
  • iPrint (XP Only) - Our iPrint client currently only works with Windows XP. For more information on our iPrint client please visit our Printing section

At the beggining of each school year, we offer configuration sessions to add any software mentioned above that you may want on your computer. After these sessions, you can schedule an appointment to have configurations done.

Bloomberg

In both the MSBTC Main Lab and Car Barn Lab, we provide a Bloomberg Financial Console for students and facutly to research current and historical financial data you may need for personal use or for any projects that may require this kind of information. If you need assistance with this machine, please consult the helpdesk or your professor for specific instruction.

MiniTab

MiniTab is available to MSB students. Here are instructions on how to download and install MiniTab. If you experience problems please contact MSBTC at 202-687-4721 or email MSB Help.

Downloading MiniTab

The program install software (MiniTab15_Install.exe) and license file (MiniTab.lic) can be downloaded from the MSB S: Drive (S:/MSBTC Software/MiniTab15). The S: Dive is accessible through NetStorage. https://storage.msb.edu/netstorage.

Download the compressed install and license and files from the S: Drive. Be sure to note where you download the file.

Run the MiniTab15_Install.exe file. The MiniTab program files will be uncompressed into a directory named C:/MSBCONFIG.

Installing MiniTab 15

Go to the C:/MSBCONFIG directory and run the setup.exe file. If you are using Vista, right click the setup.exe file and "Run as Administrator".

Launch MiniTab 15. When prompted to enter the License Manager or choose a file, select the second radio button “Specify the License File”.

Browse to the MiniTab.lic file you have downloaded. Select Open.

Click “OK” to launch MiniTab.

Subsequent launches of MiniTab will not require browsing to the license file again until after the expiration date in the license file.

Microsoft Office

MSB uses MS Office 2003 and 2007. MSB uses all the MS Office Programs except Microsoft Outlook.

Students can purchases for Microsoft Office through the following vendors: